- A fee will be charged for cancellations within 48 hours of tours and for no-shows ($20/person for half day tours and $40/person for full day tours).
- No fees will be charged for tour canceled ahead of time due to wind or weather.
- No refunds for tours that need to be shortened due to changing weather.
- Please note that light rain, fog or cool weather does not cancel a tour. Customers find paddling in the rain more pleasurable then they thought; since they are well protected from the elements by the kayak, lifejacket, spray skirt, rain jacket and hat.